Terms of service

ORK Supplements – Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern the use of products and services provided by شركة أورك لتجارة المواد الغذائية بالجملة والتجزئة (ORK Supplements).

By purchasing from ORK or using any of our services (in-store, online, or through partners), you agree to be bound by these Terms.

2. Products & Usage Disclaimer

  • ORK sells dietary supplements and nutrition products only

  • Products are not intended to diagnose, treat, cure, or prevent any disease

  • Customers are responsible for:

    • Consulting a physician before use (especially if pregnant, nursing, or under medical conditions)

    • Following recommended dosage instructions

ORK is not liable for misuse, overconsumption, or unauthorized use of products

3. Eligibility

By purchasing from ORK, you confirm that:

  • You are 18 years or older, or purchasing under supervision of a guardian

  • You are legally capable of entering into a binding agreement

ORK reserves the right to refuse service at its discretion.

4. Orders & Payments

  • All orders are subject to availability and confirmation

  • ORK reserves the right to:

    • Cancel or refuse any order

    • Limit quantities per customer

  • Prices are subject to change without prior notice

Payments may be made via:

  • Cash

  • Bank transfer

  • Online payment gateways (when applicable)

5. Returns & Refunds

All returns, refunds, and exchanges are governed by the official Return & Refund Policy of ORK Supplements.

ORK reserves the right to reject any request that does not comply with the policy.

6. Product Authenticity & Liability

  • ORK guarantees that all products are authentic and sourced from authorized suppliers

  • However, ORK is not liable for:

    • Individual reactions or sensitivities

    • Results not meeting expectations

    • Improper storage or handling after purchase

Customers assume full responsibility for product usage.

7. Intellectual Property

All ORK branding, including:

  • Logos

  • Designs

  • Store concepts

  • Marketing materials

Are the exclusive property of ORK.

No part may be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

  • ORK shall not be liable for:

    • Indirect or consequential damages

    • Loss of profits or business interruption

    • Health-related outcomes due to misuse

Maximum liability (if applicable) shall not exceed the value of the purchased product.

9. Third-Party Channels

ORK may sell products through:

  • Gyms

  • Distributors

  • Online platforms

ORK is not responsible for:

  • Pricing variations

  • Service quality outside its direct control

Unless the product is sold directly by ORK.

10. Fraud, Misuse & Enforcement

ORK reserves the right to:

  • Cancel suspicious transactions

  • Block customers engaging in abuse or fraud

  • Take legal action in cases of:

    • Product tampering

    • False claims

    • Brand misuse

11. Modifications to Terms

ORK may update these Terms at any time without prior notice.
Continued use of services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws and regulations of the Arab Republic of Egypt.

Any disputes shall fall under the jurisdiction of Egyptian courts.

13. Contact Information

For inquiries:

  • Email: contact@orksupplements.com

  • Phone/WhatsApp: +20 111 623 3366